ALPINESTARS SP-2 Shoes - Black - US 12.5 / EU 48 2511622-10-48-
ALPINESTARS SP-2 Shoes - Black - US 12.5 / EU 48 2511622-10-48- is backordered and will ship as soon as it is back in stock.
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RETURN POLICY
RETURN POLICY
The return process must be initiated within 180 days of your order being delivered.
You will receive an email with an RMA form attached. Please allow 24 to 48 hours for processing your RMA.
Return shipping cost is fully covered ONLY If there was an error on our end.
International returns is Customer responsibility, we will refund you the cost of shipping (ONLY If there was an error on our end.)when item will arrive in our location in good contusions and our supplier approve the return.
-For international orders, customers who refuse the package will not receive a refund for the original shipping cost. Additionally, any return shipping fees incurred by us will be deducted from the customer's refund
-Tires are not eligible for return.
-Electronics are not eligible for return.
- PLEASE NOTE : IF YOUR PART IS DAMAGED UPON ARRIVAL DO NOT INSTALL THE PART CONTACT OUR RETURNS DEPARTMENT FIRST. WE ARE UNABLE TO WARRANTY ANY PART WHICH HAS BEEN INSTALLED FOR PHYSICAL DAMAGE.
We all know that accidents can happen. If your product(s) arrive defective, damaged, or simply incorrect, please contact our customer service department as soon as possible. 305-859-1215
Please do not attempt to use or install the part! We will send you a replacement part and provide you with a prepaid return label to return the defective part. Product(s) must be returned to us within 180 days.
If a shipping courier caused the damage, we will schedule a damage pick up by the courier.
Warranty claims are not the same as returns.
They are handled differently.
You will need contact directly with Supplier or Manufactures and send them pictures or any information that they need like model year of your vehicle so they can approve your claim.
Claims for missing or damaged items in an order must be placed within 48 hours of delivery of your order.
Any new items must be returned in the original box/packaging including static guards on shields, vendor hang tags, bags, hardware, etc. All hardware must be in original packaging and unopened. Items must be in restockable condition
Please note that we reserve the right to deny refund or exchange if the merchandise does not meet the Return Policy requirements.
Exchange Procedure
There are 2 ways you can go about exchanging a product:
Option 1 (Slower) – Use the standard return procedure to request an RMA for the part you need exchanged. In your request please specify the exact item(s) you would like to exchange. Upon receipt of your returned product we will process an exchange and ship the new part. If there is difference in price, you will be either refunded or charged the difference.
Option 2 (Faster) – Order the new part online or over the phone so it can be shipped to you right away. Then request an RMA using a standard Return Procedure for the part you would like to return. Upon return of the part a refund will be issued promptly.
Refunds & Credits
After we accept your return, you will be issued a refund via the same payment method as you had originally used to place the order (Credit Card, PayPal).
The refund amount will be composed of the original purchase price minus shipping charges where applicable.
You will be sent an email confirming receipt of the return and your credit. Please allow from 2-5 business days for the credit to appear on your account.
We will not refund any labor charges or installation fees under any conditions.
We will also not offer reimbursement for any damage acquired during installation or any other use of a product like customs inspections.
Click here for important emission definitions and regulatory compliance and warranty information.
Delivery and Shipping
Delivery and Shipping
Possible delays during the holiday season!
Dear Customer, due to the upcoming holiday season, some of our suppliers may experience delays in deliveries compared to the estimated times indicated for products not in stock.
Products that are available will still be shipped regularly.
Thank you for your understanding and happy shopping on BILLS EXHAUSTS
For US customers, we offer 3 shipping options:
- Free shipping for orders over $49.00 in US and Canada $199.00
- This shipping option takes 5-12 business days.
Free standard shipping means we will select an option that gets you your parts as soon as possible while still being economically priced.
We reserve the right to deny free shipping for any reason.
- Economy for small orders (less than 1lbs) $6.99
- This shipping option takes 5-8 business days.
- Standard shipping (FedEx / UPS) for all orders $9.99
- This shipping option takes 1-5 business days.
- Arrow exhausts ship directly from Italian warehouse!
- It typically arrives at our store within 1-2 weeks, and then we'll ship it out to you right away!
- M4 and Empire exhausts lead time could be up to 3-9 business days before shipping.
- Vandomon Exhaust lead time could be up to 3-5 business days before shipping.
- Austin Racing Pre-Orders only 6-12 weeks
We are currently unable to offer overnight or 2-day guaranteed shipping .
This is because the warehouses of most of our suppliers only ship Ground.
Products ship from our Miami facility or drop ship direct from our Suppliers
Orders placed before 11am CST are typically will send the same day.
Most orders placed after that time are will send the following business days.
If you have specific shipping requests or needs please contact us at sales@bills-exhausts.com prior to purchasing and we will do our best to assist you.
If an item is back ordered from the manufacturer you will be notified by us. FYI – We don’t like it when this happens any more than you do.
We will try and help as best we can with back orders
A TRACKING NUMBER will be send to you via email or text after purchasing .
SHIPMENTS WITHIN THE U.S.
FREE STANDARD SHIPPING on orders over $49 is available in all US lower 48 states, APO addresses, and Puerto Rico via USPS or UPS. (*Exceptions apply for Alaska and Hawaii.)
About pre-orders:
When you order PRE-ORDER it means that you can purchase it before the official release date and then, you just wait for the shipping Usually pre-orders takes from 1-12 weeks depending the brand and the product.
Contact us when ordering or we will contact you to go over rates and times.
INTERNATIONAL SHIPMENTS
WE SHIP WORLDWIDE Shipping rates outside the US are based upon destination and weight.
Canada and Puerto Rico Fast shipping with UPS Prepaid Customs/Taxes (DDP)
- * Countries we don't collect tax or duties required pay by you.
Please note that we are unable to ship oversized items such as tires, batteries, and oils internationally.
For these items, we offer Large Truck Load (LTL) freight shipping.
Please be aware that LTL shipping costs may vary and exceed the estimated amount at checkout.
We will contact you for confirmation before processing your order.
If you have questions about these fees or duties contact us prior to ordering and we can assist you.
-For international orders, customers who refuse the package will not receive a refund for the original shipping cost. Additionally, any return shipping fees incurred by us will be deducted from the customer's refund
-Tires are not eligible for return.
-Electronics are not eligible for return.
More for Return policy here
Delivery times for international shipments are typically 5 to 9 business days, but this can vary depending on your country’s customs procedures.
We reserve the right to deny free shipping for any reason.
Orders delayed by customs are not something we can control or change.
ALL international orders (Includes CANADA ,California and Puerto Rico) needed to be ship from our location in Miami Florida.
Most of International orders cannot drop ship from supplier's warehouses(Except on some specific Brands)
Parts typically take 2-7 business days to arrive at our warehouse.
Once they're in, we'll send you a tracking number.
The estimated delivery time shown at checkout begins once the part is shipped from our warehouse
PAYMENT METHODS
Please take note that all orders will be charged in USD dollars, and exchange rates fluctuate daily.
We accept Visa, Mastercard, AMEX, ApplePay,GooglePay, and Discover credit cards and Paypal , as well as debit cards with a Visa or Mastercard and klarna (Buy now and pay later)
https://www.klarna.com/us/what-is-klarna
Contact us at sales@bills-exhausts.com if you have any questions.
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Click here for important emission definitions and regulatory compliance and warranty information.
Description
Description
- Innovative heel counter support system, which works in conjunction with a strap closure to offer improved fit and support, as well as structural integrity
- Main upper constructed from an advanced microfiber for comfort, durability and excellent of abrasion resistance
- Rear of heel counter has been designed with soft TPR insert which works seamlessly with the rear flex zone to allow for improved freedom of ankle movement and comfort on the bike’s controls
- A class-leading, low-cut performance riding boot, the SM-1 R v2 Riding Shoe incorporates a host of technical innovations for improved levels of comfort, fit and durability. Constructed from a lightweight and abrasion-resistant microfiber upper and reinforced with strategically positioned TPU protectors, the SMX-1 R v2 Riding Shoe features a rubber compound sole with superior grip patterning for excellent grip both on and off the bike, while the accordion flex zones give support and control regardless of your riding position
- Rear flex bellow is equipped with a flex window, which also acts as an air intake for effective ventilation and airflow
- New ergonomic TPU shift pad for enhanced durability in a critical area
- Ergonomic boot shaping for forefoot streamlining which offers wide-ranging foot profile fit and comfort
- Front Velcro® closure system offers a quick and secure fit over the instep area while permitting excellent levels of flex. Strap features TPR puller for ease of use
- Aramidic fiber wires ensure the new strap closure system is durable, thin and lightweight
- Sole features integrated Alpinestars TPF (Transversal protection Frame) to protect against possible transversal loads
- Alpinestars exclusive compound rubber sole with grip patterning to promote improved feel and grip, water dispersion and durability
- Instep and Achilles’ accordion flex zones are constructed from lightweight microfiber for optimized levels of durability, comfort and maneuverability on and off the bike
- Thermowelded flex grooves to control the flexion and flexibility of the shoe; instep, medial and back Reverse zip closure ensures convenient in and out
- Double density ankle protector on both sides layered under the upper offers protective performance and abrasion resistance in key area
- External, high modulus TPU heel counter, lateral ankle and shift pad for improved shock protection and durability
- Internal toe box protection is layered under the upper for durability, improved feel and performance
- Integrated, replaceable bi-injected TPU forefoot slider features new easy-screw fixing concept for quicker and easier replacement
- Evolved closure strap is anatomically angled to follow natural shape of rider’s instep
- Removable anatomic foot-bed includes EVA foam and Lycra® for comfort and support
- Internal mesh lining for cooling comfort and moisture-wicking
